Kusiri

Bespoke business software and search solutions

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Insight into Information

Problem

Do you always know what is being said about your company in the news or on social media channels? Are you confident that your business reporting tools give you the full picture? What proportion of all the business data that you store or that is available in the public domain do you actually use.

Issue

A large proportion of the data relevant to your business is not accessible to you. It is in amongst the overwhelming flow of news, comment and opinion out there on the internet. It is stuck in free-text fields in databases that your traditional Business Intelligence tools just can't reach.

Solution

We use search engine technology to help you get at this data. But we do more than provide you with a search box - in fact, sometimes we don't even need to provide you with a search box. We perform entity extraction to help you get at the content. We do sentiment analysis to help you understand meaning.

Maximise the Value of your Data

Information retrieval is core to enabling businesses to react to today's challenging market. Kusiri uses a combination of technologies to enable you to turn your ones-and-zeroes into actionable information. We specialise in complex data landscapes that feature both structured and unstructured data.

About Kusiri

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Founders

David White

David White (CEO) is a 20 year veteran of the Technology industry and has held senior technology positions in a number of FTSE 100 companies, most recently the role of 'Head of Technology Innovation' for The Royal Bank of Scotland (RBS). David's hands-on management skills are complemented by extensive experience in consulting, having worked with a number of the world's largest consultancy practises to deliver client value. These consultancy assignments, together with operational roles running support and development-teams for clients such as EDS, Xerox, Glaxo & RBS have given David a unique perspective into how search can make a difference to an organisation, and the route that an organisation needs to take in order to realise optimal value from data through innovative information retrieval solutions.

Andrew Fogg

Andrew Fogg (CIO) began his career at the MRC Centre for Behavioural and Clinical Neuroscience at the University of Cambridge before taking up a position as a researcher at Microsoft Research. During his time in research he published in the Journal of Psychopharmacology, Neuroscience, Journal of Neuroscience, and the Proceedings of SIGCHI - where he has also been elected an external reviewer for the past three years. In addition to his work in research, since 2000 he has contracted his services in strategy and technology consultancy to financial firms in New York and the City of London, including American Express, RBS and Barclays - amongst others. At the beginning of 2007 he joined David White at RBS to help establish a new Technology Innovation team in the Central Strategy department for Corporate Markets at the bank. Andrew studied Philosophy and then Natural Sciences (MA) at the University of Cambridge.

Matthew Painter

Matthew Painter (CTO) was elected a principal scholar of Robinson College, Cambridge where he studied Mathematics and Computer Science. Following university he was Technical Director of a start up company providing web services to the university sector. Matthew then became a consultant with Sapient, specialising in web. While at Sapient, Matthew delivered a commissioning solution for the BBC, leading a team of consultants and architecting the system itself. His time at Sapient provided key insights into customer-centric consultancy. Matthew was later headhunted by Yahoo! where he was appointed to architect a new, international local-search product, and lead a team of engineers. Matthew used search as the basis for innovative solutions to business problems and offers thought leadership in the direction that search is taking in creating a new paradigm in information retrieval.

Solutions

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Solutions

Search

Kusiri uses next generation search products to manage structured and unstructred data. The right search tool forms the basis of any succesful information retrieval system.

Kusiri partners with Fast Search & Transfer (a Microsoft subsidary) to provide the best search engine to power your information retrieval solution.

Processing

Processing data into actionable information is at the heart of what we do. Kusiri uses a lexical ontology, named INsight, to facilitate natural language processing.

INsight is a data mining tool that reads all your business documents and automatically extracts the semantic content that lies within.

Visualisation

Retrieving the correct information is, in itself a useful exercise, however as the data sets you return increase in complexity, visualisation can assist your ability to analyse the information.

Data Visualisation is a key aspect of the Kusiri information retrieval proposition. With many years of experience in human interface management and numerous successful implementations of data visualisation projects, Kusiri provides a visualisation layer to its retrieval solutions.

Services

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Services

Financial Services

  • Improved Opportunity Identification
  • Enhanced Risk Management
  • Improved Customer Service

Sentiment Analysis. Is the news about your client positive or negative? Is one of your prospects about to expand? Find out by using Kusiri sentiment analysis to filter through all of the news and commentary and gain just the insight you were looking for.

Relationship Identification. Analyse your unstructured data for relationships between clients. Provides a new insight into the latent opportunites and risks that exist amongst your clients and prospects.

E-Discovery. Use Kusiri solutions to locate structured and unstructured data points relevant to your clients on both sides of the firewall

Data Landscaping. Consolidate multiple data sets at an interface level, not an architecture level. Kusiri can help take a disparate and complex data landscape and bring it all together at the point the information is required to make a decision.

Professional Services

  • Forensic Investigation
  • Company & Person Monitoring
  • Core Research

E-Discovery. Using Kusiri solutions, locating an email or document that refers to a specific client, transaction or theme has never been easier. With the flexibility to identify names, concepts and themes at a paragraph level, whilst ignoring incidental mentions elsewhere, the process of investigation becomes a lot less time consuming.

Relationship Identification. The ability to interrogate large amounts of unstructured data for relationships between organisations and people, enables investigation and due diligence to be completed quicker and to a greater depth.

Sentiment Analysis. Sentiment forms the backbone of investigation and monitoring. The ability to process large amounts of data and surface only those elements that represent areas of concern allows for a much wider data set to be processed on a more frequent basis.

Notification. A Kusiri information retrieval solution will sit in the background and monitor news and industry feeds and notify you of events that require futher investigation. Combined with the powerful summarisation functionality, the overhead of this critical function can be dramatically reduced.

Marketing & PR

  • Reputation Management
  • Brand Monitoring
  • Campaign impact

Entity extraction. Using the highly configurable feed analyser Kusiri solutions can monitor a large volume of feeds, websites, social networking sites and microblogging sites for mentions of your brands. This allows you to be confident that you are 'in the conversation' with your customers.

Notification. A customisable notification solution allows you the peace of mind that major events will immediately come to your attention while a daily summary can provide you with a high level view of the day's trends.

Relationship Identification. Use Kusiri's relationship analyser to understand who are the key influencers with respect to a brand or a specific sector. Understand who is the first to react to your campaign and where conversations about your latest products first appear.

Sentiment. What is the overall opinion of your company, product or brand? Is it improving? Did your latest campaign help? Are certain demographics not responding to your message? Sentiment analysis can help you answer these questions and more.

Methods

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Methods

Agile

Kusiri uses agile software development techniques to deliver the best solution to meet the client's business needs.

Client

Kusiri methodologies are built around maximising the value of the project to the client. Collaboration with the client is core to the Kusiri method.

Iterative

Kusiri uses an iterative approach to delivery. The world changes very quickly and so do the business problems you are trying to solve. Kusiri methods can adapt to this reality.

How do we manage engagements?

We believe in the benefits that Agile software development can bring to a project. The Kusiri Methodology is therefore based on three core themes: collaboration, business value and short iterations.

We work together with our clients to achieve a shared understanding of the business problem. We do enough analysis to get started and then continue to work on the problem together over the course of the engagement.

The objective is to maximise business value. The discipline of articulating the business value of every requirement helps to minimise activities that do not contribute to this end.

Development proceeds in short iterations (weeks rather than months) and working software is delivered at the end of every iteration. This means that you get your hands on software sooner and it keeps the feedback loops short so that we can accommodate new requirements as they emerge.

Support

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Support

Support

Kusiri provides comprehensive support for our information retrieval solutions, this includes maintenance of search implementations as well as bespoke solutions.

Tuning

Kusiri provides an on-going tuning service to ensure that your information retrieval solution learns as it is used. The concept of the 'wisdom of searches' is key to the ongoing value proposition of your information retrieval solution.

Training

Kusiri can provide full training to allow your own staff to perform primary support and tuning services.

Existing Customers

If you are an existing customer of Kusiri and require access to your support portal, please contact your Kusiri account manager who will provide you with a login.

Contact

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Contact

By mail

89 Worship Street, Shoreditch, London EC2A 2BF

By phone

+44 (0) 20 8123 8765

By email

info@kusiri.com